Administrative Assistant

Job Description: Administrative Assistant

High-end, fast-paced medical practice seeking a motivated, compassionate, and highly organized Administrative Assistant to join our team.

We are looking for a professional and engaging individual with a strong understanding of general administrative responsibilities and medical insurance processes, including insurance verification, authorizations, claims management, and reconciliation. Previous experience working with medical insurance is required.

The ideal candidate is friendly, organized, professional, articulate, well-spoken, tech-savvy, detail-oriented, and highly dependable, with a strong work ethic and a genuine commitment to providing exceptional patient experience. Attention to detail and timeliness are essential.

Primary Responsibilities

Responsibilities include, but are not limited to:

• Performing general administrative and front office duties.
• Verifying medical insurance benefits and eligibility.
• Obtaining and managing insurance authorizations as needed.
• Managing, reviewing, and reconciling insurance claims.
• Applying insurance payments, adjustments, and other account activity accurately.
• Checking patients in and out and providing a welcoming, professional experience.
• Answering and directing telephone calls in a courteous and professional manner.
• Scheduling and coordinating patient appointments.
• Communicating with patients regarding scheduling, insurance, and other administrative matters.
• Working efficiently across multiple software platforms and computer systems.
• Handling time-sensitive requests while managing multiple priorities.
• Assisting with special projects and other administrative needs as they arise.
• Maintaining patient confidentiality and adhering to HIPAA and practice policies.
• Supporting the overall efficiency and organization of the practice.

Ideal Candidate

The successful candidate will:

• Have previous medical insurance experience and a strong understanding of insurance processes.
• Be highly organized with exceptional attention to detail.
• Demonstrate excellent verbal and written communication skills.
• Be confident and comfortable interacting with patients in person and by phone.
• Be comfortable learning and navigating multiple software platforms.
• Be dependable, punctual, and able to meet deadlines and time-sensitive demands.
• Maintain professionalism and a positive attitude in a fast-paced environment.
• Be able to multitask effectively while maintaining accuracy.
• Take initiative and be able to self-manage while also working collaboratively as part of a team.
• Enjoy being a critical and valued member of a close-knit team.
• Demonstrate sound judgment, discretion, and respect for patient confidentiality.

If you are an organized, proactive, and personable professional who takes pride in your work and enjoys making a difference in a patient-focused environment, we would love to hear from you.

Office Hours: Monday – Friday 8:30 am – 5:00 pm

Compensation is generous and commensurate with experience.

Job Type: Full-time

Benefits:

• 401(k)
• Dental insurance
• Health insurance
• Paid time off

Healthcare setting:

• Private practice

Medical specialties:

• Medical-Surgical

Schedule:

• Monday to Friday

Work Location: In person

Interested applicants must include both a cover letter and a resume to be reviewed.

Apply for Administrative Assistant

We look forward to reviewing your application and welcoming a new member to our team!